Maintenance

Housekeeping and Maintenance

Managing a vacation home in Florida comes with its own set of challenges—but with Gulf Coast Property Management, you can rest easy knowing your property is in expert hands. Our team of dedicated housekeepers and maintenance technicians, all local to the Gulf Coast, take pride in providing individualized attention to your vacation home. You’ll be impressed by their meticulous care and attention to detail, rivaling your own.

Housekeeping

A consistently clean vacation home is key to receiving glowing reviews and attracting more guests, especially in Florida’s competitive vacation rental market. Cleanliness is one of our core goals. Our team of cleaners are vetted, trained and constantly monitored to ensure our properties meet the expectations of even the most fastidious of guests. We are committed to ensuring your property is spotless and guest-ready for every stay.

Our housekeepers do more than just clean:

• Stock every home with a starter kit of essential supplies, including hand soap, laundry detergent, and garbage bags.
• Conduct thorough home inspections before every check-in, checking appliances, amenities, and even WiFi speeds.
• Clean and restock all linens, from bedding to towels, ensuring everything is fresh for your guests.

Maintenance and Repair

Keeping your Florida vacation home in prime condition isn’t just about curb appeal—it’s crucial for securing great reviews, avoiding costly repairs, and maintaining a steady flow of bookings. At Gulf Coast Property Management, we realize that often time is of the essence and waiting for a vendor to handle the work often isn’t an option. At Gulf Coast we employ certified and licensed maintenance technicians to handle most minor and routine tasks that arise in any Florida home.

Local Vendor Relationships

In addition to our in-house maintenance techs, we also benefit from longstanding relationships with local connections to help fill the skill gap when our staff cannot make a speedy and cost-efficient repair. We work exclusively with vendors who meet our high standards:

• Deliver consistent quality work
• Respond quickly
• Show up on time, every time

Our local vendor network includes:

• Electricians
• Plumbers
• Pool cleaners
• Hot tub technicians
• Pest control experts
• Roof repair specialists
• Arborists
• HVAC technicians

Maintenance Included in the Gold Plan:

• Replace standard supplies like batteries, light bulbs, and cleaning essentials.
• Prepare your home for Florida’s seasonal conditions, including hurricane preparedness.
• Conduct house visits during guest stays to troubleshoot issues like flipping breakers, fixing WiFi, or unclogging drains.
• Perform minor maintenance tasks, such as reinstalling window screens, fixing coffee makers, or repairing door handles.

Home Inspections

We’re proactive about protecting your Florida home and your investment. After every stay, a member of our guest services team performs a 152-point home inspection to ensure it’s ready for the next guests:

• Floors and carpets are swept or vacuumed.
• Electronics are tested to ensure they function properly, with fresh batteries.
• Items left behind by previous guests are cleared.
• Kitchen surfaces and appliances are thoroughly cleaned.
• Artwork and accent pieces are dusted and straightened.
• Bathtubs, toilets, and sinks are sanitized.
• Beds are made with clean sheets.
• Soaps, shampoos, and cleaning supplies are restocked.

Local Care and Support

In Florida, where the weather can be unpredictable and appliances work overtime, having reliable local support is crucial. Whether a light goes out or the oven breaks, our local crew is ready to step in quickly. Your guests are just a phone call or text away from getting help with:

• Check-in and check-out processes
• Directions to the vacation home
• Replacing missing essentials like paper towels or soap
• Fixing broken appliances, air conditioners, and heaters
• Resolving Wi-Fi issues
• Addressing keyless entry problems
• Handling plumbing and water heating issues
• Dealing with extreme weather conditions

Guest Essentials

Your guests will always have what they need upon arrival, thanks to our thoughtfully prepared starter kits of toiletries, paper products, and basic cleaning supplies. We provide these at no added cost to you:

• Shampoo, conditioner, and soap for each full bathroom
• Hand soap for bathrooms and kitchens
• All-purpose cleaner
• Paper towels and toilet paper
• New dish sponge, dishwashing liquid, and dishwasher detergent
• Laundry detergent

Owner Support

Whether you have a minor issue or an emergency, we’re here for you 24/7. From routine home inspections to unexpected challenges like a broken door knob or a flooded basement after a Florida rainstorm, Gulf Coast Property Management has you covered. Your account manager will always be just a call, text, or email away, ready with a solution.

24/7 Service

Your Gulf Coast Property Management team is on-call around the clock to respond to any home issues, guest needs, or other requests. You’ll also have a dedicated local manager you can contact anytime.

Emergencies and Natural Disasters

Florida is a beautiful place, but it comes with its challenges—especially during hurricane season from June through October. At Gulf Coast Property Management, we’re prepared to handle natural disasters and other emergencies swiftly and effectively. Our team jumps into action to help you and your guests navigate these situations:

• Keep you and your guests informed with status updates and local alerts.
• Leverage our local connections and national resources while closely monitoring conditions.
• Coordinate local staff to check on homes and ensure guests are safe.
• Proactively identify potential hazards, such as overhanging trees, blocked exit routes, and uncleared brush.
• Assist in getting your vacation home rental-ready again after the storm has passed.